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This agreement is applicable to both the parties – Make Sense SRL (the owner of this website) and you (the user of this website). In case you share your data with us or purchase any of our services, you ultimately agree to our Terms and Conditions. If you do not approve to these Terms and Conditions, you must immediately stop using our website.

Our website does not intend to seek your acceptance on any sort of contractual offer. Your order itself is a contractual offer that we accept by emailing you an order confirmation.

1. Definitions and Interpretation

This Agreement implies that the following terms have the following meanings:

Account – all forms of personal information including payment information and credentials used to access our website content.
Content – any type of information provided to you, including text, image, graphic, video and audio.
Facilities – any online facilities, services, tools or information offered by Make Sense SRL on the website now or later.
Services – services offered by us to you, like products, advice, consultation or courses.
Payment Information – any detail (like bank account numbers, credit/debit card numbers and sort codes) shared to purchase services from our website.
System – any online communications infrastructure (like web-based email, email links, message boards and live chat facilities) offered by Make Sense SRL on the website now or later.
User/Users – any party (not employed by Make Sense SRL) that accesses the website.
Website – website, its sub-domains or webpages that you are using at present, which are not included by their Terms and Conditions.
We/Us/Our – Make Sense SRL, a Belgium-based company with VAT number BE0799135389.

2. Age Restrictions

Users under the age of 18 are advised to use this website and share any payment information under the guidance and permission of an adult.

3. Intellectual Property

  • All the website content (like text, graphics, images, icons, logos, sound clips, video clips, page layouts, data compilations, software and underlying codes) is the property of Make Sense SRL or relevant affiliates and third parties, unless uploaded by users.
  • If you decide to continue using the website, you are acknowledging that you will protect such material with adherence to the related intellectual property and other laws.
  • You must not copy, store, reproduce, distribute or reuse the website material in any other fashion, unless the website indicates otherwise or you have our written permission to do so.
  • We clearly indicate the areas where a third party owns the intellectual property.

4. Links to Other Websites

On this website, you may come across links to other websites that are not under the direct control of Make Sense SRL or its affiliates, unless expressly stated. We are not responsible for content on these websites, and are also not liable for any form of loss or damage caused by any such website. Please note that we do not endorse these websites or the websites that they control just because our website mentions their link.

For businesses interested in placing their links on this website, it is mandatory to get a written approval first.

5. Use of Communications Facilities

· Usage of any system on the website has to be complied with the rules mentioned below. Failing to comply with these rules can lead to the suspension of your account.

  • You must refrain from using vulgar or obscene language.
  • You must not submit unlawful or objectionable content like content that is harassing, abusive, threatening, defamatory, racist, sexist, or ageist.
  • You must not submit content that can incite or promote violence.
  • As we can only respond to inquiries in English, we advise that you do not make submissions in any other language.
  • Your identification, in any form, must not violate these Terms and Conditions or any related laws.
  • You must not indulge in any type of impersonation, especially around the representatives and employees of Make Sense SRL or its affiliates.
  • Our system must not be used for any unauthorized mass communication like ‘junk mail’ or ‘spam’.
  • Use of our system for personal or business promotions is strictly prohibited.

· If you are using our system, you acknowledge our right to:

  • monitor all communications with us.
  • retain copies of all communications with us.
  • modify any information in any way that is sent to us

· You do not owe any moral right as the author of information provided on the website. In case you want to restrict our use of such information, you need to communicate your disapproval to us beforehand. However, we have the right to reject such terms and related information.

6. Accounts

  • When you use some parts of the system or procure services on this website, you will be required to create an account with specific personal and payment details. These details may be subjected to your use of the website. For instance, you do not need to submit any payment information unless you are making a purchase on the website. Therefore, if you create an account on this website or continue to use this website, you agree that all information submitted is absolutely true, up-to-date and accurate.
  • You should not share your account details with anyone, especially your username and password. We have no liability for any loss or damage due to your sharing of your account details. If you share your computer with other people, we recommend you not to save your account details on your internet browser.
  • In case you feel that your account details have been hacked, you should reach out to us immediately, so that your account can be suspended and any unauthorized orders or pending payments can be cancelled as soon as possible. However, you need to note that we can only cancel the orders or payments till the provision of services has commenced. If an unauthorized provision commences before you get to notify us about the unauthorized nature of your order or payment, you may be charged for the period starting from the provision of services to the date of your notification; you may also be charged for a month’s billing cycle.
  • You need to adhere to all the terms mentioned above while choosing your username. In case you fail to do so, we may suspend and/or delete your account.

7. Termination and Cancellation of Accounts

  • Your account can be terminated by you or Make Sense SRL. In case your account is terminated by us, you will receive an email notification explaining the cause of termination. However, we reserve the right to terminate your account without any explanation or notification in case you do not comply with our Terms and Conditions.
  • In the event that we terminate your account, any orders or payments (pending or current) from your account will be automatically cancelled, and we will not commence the provision of your services.

8. Services, Pricing and Availability

  • We make every effort possible so that the actual services that are provided to you exactly correspond to their general descriptions available on the website. However, we are not responsible for any variation between the actual product and its description because the nature of our services might vary depending upon the circumstances. For instance, we may change some contents in a course for improvement, which can make it different from its description of contents at the time of your purchase.
  • Wherever required, you will have to select the preferable Plan of Services.
  • The availability of such services at all times cannot be confirmed by us. The placement of an order doesn’t necessarily imply its availability till the time we confirm your order.
  • We ensure that all the pricing information on our website is correct when you see it there. However, we can make necessary alterations to the prices and prevalent special offers at any time.
  • All prices on the website are inclusive of VAT in accordance with the Belgian laws.

9. Orders and Provision of Services

  • This website does not form any provision for a contractual offer till the time your order has been accepted via a confirmation email. A binding contract between Make Sense SRL and you will only come into existence once we receive the payment and send you a confirmation email.
  • In case we do not accept your order due to some reason, we will not accept any payment under normal circumstances. However, if you have paid a sum in relation to that order, the deducted amount will be refunded within 14 calendar days.
  • Payment for the services shall be made using your chosen method of payment as soon as you make the purchase. You can also choose your desirable frequency to be billed for subscriptions.
  • Make Sense SRL is committed to employ all possible endeavours to provide high-quality services with reasonable skill, care and trade practice.
  • In case the services you receive do not conform to your order, are are incorrect, you need to inform us immediately without fail. We ensure to make the necessary corrections within 5 working days.
  • For technical support, you can email Make Sense SRL at tp@makesensegrc.com. We will make all possible efforts to respond to your support request within 5 working days, but we do not guarantee a specific response time.

10. Cancellation of Orders and Services

At Make Sense SRL, we are completely committed to offer optimum customer satisfaction with the impeccable quality of our services. If you have any queries regarding your order, you can email us at tp@makesensegrc.com. You can also cancel an already accepted order or contract within 48 hours of its acceptance.

  • Consumers from background of the European Union have the statutory right to avail a ‘cooling off’ period. Your order confirmation (the time a contract is formed between Make Sense SRL and you) marks the beginning of this period, and it ends after 14 calendar days thereafter. You can alter your decision about the services and cancel your order within this period of time. To do so, you have to email us at tp@makesensegrc.com as soon as possible. However, your right to change your mind about the order during the ‘cooling off’ period is only applicable if you haven’t yet used the services. For instance, you cannot cancel a course once you have already completed it.
  • In the event that you cancel a service after we have started making the provisions for it, you will be required to pay for the service to the point that you send us your cancellation request. The due amount will be calculated in relation to the type of the service and its real price.

11. Privacy and Data Protection

All personal information (like your name and address) collected by us will be taken care of in consideration to your rights under the act EU GDPR 2016/679. For more details, you can visit our Privacy Statement here.

12. Disclaimers

  • We do not represent or owe any liability that the website will meet your expectations in terms of quality, security, your specific purposes or the correctness of its content. We also do not imply that the website will be compatible with all systems or protect the rights of third parties. We do not guarantee your expected results from our service or services.
  • In no form does this website offer legal advice of any type. You are advised not to make any decisions relying upon our website content.
  • We are committed to make our website absolutely secure and free from errors and malware like viruses. However, you hold the sole responsibility of your personal data, personal internet security and device/computer.
  • We have no liability and do not offer any warranty for the consequences of your chosen services. Our services do not contain legal advice of any type.

13. Changes to these Terms and Conditions

We have the right to make any type of change to the website, its content, services, and these Terms and Conditions at any specific time. Please note that you will be bound by these changes whenever you use the website after the changes. In case these changes are made as per the law, they will be applied automatically.

14. Availability of the Website and Services

  • You have access to the website and its services on an ‘as is’ and ‘as available’ basis. We do not provide any warranty that our website or its facilities will be free of errors or defects; there is also no refund for outages. We also do not provide any warranty (whether express or implied) on the accuracy of information, its quality and compatibility, and that our services are fit for a specific purpose.
  • We hold no liability for disruption or unavailability of the website due to external reasons like natural events, an epidemic or a pandemic, acts of war or legal restrictions and censorship, and failure of power, ISP equipment, communications network or host equipment.

15. Limitation of Liability

  • As far as the law permits, we are not liable for any loss or damage (whether direct/indirect, foreseeable/unforeseeable, special or consequential) that happens because of your use of the website, services or any type of information provided by us. Any risk involved with the use of the website is solely yours.
  • In case you find any of these terms to be invalid, unlawful or just unenforceable, it will only apply within jurisdictions, and will not affect the enforceability and validity of the other Terms and Conditions in any way.

16. Previous Terms and Conditions

In case there is a contradiction between the previous and current Terms and Conditions, only the provisions of these Terms and Conditions will be applicable, unless stated otherwise.

17. Third-Party Rights

No part of these Terms and Conditions provides any sort of right to any third party. These Terms and Conditions are only defined in relation to the agreement between Make Sense SRL and you.

18. Communications

  • tp@makesensegrc.com is the only platform to email us any notice or communication.
  • Upon your approval, we will be sending you information about our services from time to time. In case you want to discontinue receiving such information, you can simply click on the ‘unsubscribe’ link in one of the emails that you have received from us. However, you cannot unsubscribe our email notifications regarding purchases and enrolments.

19. Law and Jurisdiction

As Make Sense SRL is a Belgium-based company, these Terms and Conditions and your relationship with Make Sense SRL are governed as per the Laws of Belgium, and we have your approval on this fact.